{"id":142,"date":"2025-08-07T15:07:18","date_gmt":"2025-08-07T15:07:18","guid":{"rendered":"https:\/\/lucamexsa.com\/privacy-policy\/"},"modified":"2025-08-17T14:56:43","modified_gmt":"2025-08-17T12:56:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lucamexsa.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"142\" class=\"elementor elementor-142\">\n\t\t\t\t<div class=\"elementor-element elementor-element-nic89cq2 twbb_section e-flex e-con-boxed e-con e-parent\" data-id=\"nic89cq2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-o7i6nbyl elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"o7i6nbyl\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Data Protection Information (Privacy Policy)<\/h1><p><strong>Last updated: August 9, 2025<\/strong><\/p><h2>1. Data Controller<\/h2><p><strong>Lucamex SA<\/strong><br \/>Headquarters: Corso San Gottardo 54\/A, 6830 Chiasso<br \/>Website: lucamexsa.com<br \/>Contacts: <a href=\"https:\/\/claude.ai\/contact\">Website contact form<\/a><\/p><h2>2. Scope of Application<\/h2><p>This policy applies to the processing of personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR), where applicable.<\/p><h2>3. Personal Data Collected<\/h2><h3>3.1 Browsing data (collected automatically)<\/h3><p>While browsing this website, the following are automatically collected:<\/p><ul><li>IP address<\/li><li>Browser type and version<\/li><li>Operating system used<\/li><li>Pages visited and time spent<\/li><li>Date and time of access<\/li><li>Country and language of origin<\/li><li>Referrer (site you came from)<\/li><\/ul><h3>3.2 Data Provided Voluntarily<\/h3><p>Through the contact forms or services on the site you may provide:<\/p><ul><li>Name and surname<\/li><li>E-mail address<\/li><li>Telephone number<\/li><li>Company belonging<\/li><li>Request message<\/li><li>Other personal data you choose to share<\/li><\/ul><h2>4. Purpose and Legal Basis of the Processing<\/h2><h3>4.1 Technical Purposes<\/h3><p><strong>Legal basis (LPD):<\/strong> Legitimate interest of the Data Controller<br \/><strong>Legal basis (GDPR):<\/strong> Art. 6(1)(f) \u2013 Legitimate interest<\/p><ul><li>Technical operation of the website<\/li><li>Cybersecurity and fraud prevention<\/li><li>Anonymous usage statistics<\/li><li>Improving site performance<\/li><\/ul><h3>4.2 Communication Purposes<\/h3><p><strong>Legal basis (LPD\/GDPR):<\/strong> Consent of the interested party<\/p><ul><li>Respond to your contact requests<\/li><li>Provide information about our services<\/li><li>Manage business relationships (only if authorized)<\/li><li>Sending promotional communications (only with prior consent)<\/li><\/ul><h2>5. Recipients and Communication of Data<\/h2><p>Your personal data may be shared with:<\/p><h3>5.1 Technical Service Providers<\/h3><ul><li>Hosting provider (servers located in Switzerland\/EU)<\/li><li>Email services<\/li><li>Backup and security services<\/li><li>Content Management Platforms (CMS)<\/li><\/ul><h3>5.2 Web Analytics Services<\/h3><ul><li>Google Analytics (if used) \u2013 with IP anonymization<\/li><li>Other anonymous statistical analysis tools<\/li><\/ul><h3>5.3 Competent Authorities<\/h3><ul><li>Only when required by Swiss or European law<\/li><li>To protect the rights of the Owner or third parties<\/li><\/ul><h2>6. International Data Transfers<\/h2><h3>6.1 Countries with an Adequate Level of Protection<\/h3><p>Data may be transferred to countries recognized by Switzerland as providing adequate protection.<\/p><h3>6.2 Other Transfers<\/h3><p>For transfers to third countries, we use appropriate safeguards such as:<\/p><ul><li>Standard contractual clauses<\/li><li>Adequacy decisions<\/li><li>Explicit consent of the interested party<\/li><\/ul><h2>7. Storage Times<\/h2><ul><li><strong>Browsing data:<\/strong> 24 months from harvest<\/li><li><strong>Contact details:<\/strong> Until the cancellation request or for 5 years from the termination of the relationship<\/li><li><strong>Technical cookies:<\/strong> Session duration or maximum 24 months<\/li><li><strong>Marketing cookies:<\/strong> Only with consent, maximum 12 months<\/li><\/ul><h2>8. Your Rights<\/h2><p>In accordance with the LPD and the GDPR, you have several fundamental rights regarding your personal data. You can request: <strong>log in<\/strong> to the data concerning you to know what information we have collected and how we use it. If you notice errors or outdated information, you have the right to <strong>to rectify<\/strong> this data to keep it accurate and up-to-date.<\/p><p>When you no longer wish for your data to be retained, you can exercise the right <strong>right to erasure<\/strong> (also called the \u201cright to be forgotten\u201d) to request its deletion from our systems. In some circumstances, you can also ask for the <strong>limitation of processing<\/strong>, meaning that your data is stored but not actively used.<\/p><p>The law also recognizes the <strong>right to portability<\/strong>, which allows you to receive your data in a structured and readable format, so you can easily transfer it to other services. If you do not agree with the processing methods, you can <strong>to oppose you<\/strong> for legitimate reasons relating to your particular situation.<\/p><p>Finally, for all treatments based on your consent, you can <strong>revoke authorization<\/strong> at any time, without compromising the lawfulness of the processing carried out up to that point.<\/p><h2>9. How to Exercise Your Rights<\/h2><p>To exercise the rights listed above, you can contact us via the <a href=\"https:\/\/claude.ai\/contact\">website contact form<\/a>We undertake to respond within 30 days of your request.<\/p><h2>10. Data Security<\/h2><p>We adopt appropriate technical and organizational measures to protect your personal data from:<\/p><ul><li>Unauthorized access<\/li><li>Undue alteration<\/li><li>Disclosure prohibited<\/li><li>Accidental loss<\/li><li>Unlawful destruction<\/li><\/ul><h2>11. Automated Decisions and Profiling<\/h2><p>This site does not use automated decision-making processes that produce significant legal effects on data subjects, nor does it perform high-risk profiling.<\/p><h2>12. Data Breaches<\/h2><p>In the event of a data security breach that results in a high risk to your rights and freedoms, we will notify you promptly and, if required by law, within 72 hours of becoming aware of the incident.<\/p><h2>13. Complaints<\/h2><p>If you believe that the processing of your personal data violates applicable law, you can lodge a complaint with:<\/p><p><strong>Swiss:<\/strong><br \/>Federal Data Protection and Information Commissioner (FDPIC)<br \/>www.edoeb.admin.ch<\/p><p><strong>EU\/EEA:<\/strong><br \/>Competent supervisory authority of your country of residence<\/p><h2>14. Changes to the Privacy Policy<\/h2><p>We reserve the right to modify this policy. Any changes will be posted on this page with an updated date. We encourage you to check this page periodically.<\/p><h2>15. Contacts<\/h2><p>For any questions regarding the processing of your personal data, you can contact us via <a href=\"https:\/\/claude.ai\/contact\">website contact form<\/a>.<\/p><hr \/><p><strong>Regulatory References:<\/strong><\/p><ul><li>Swiss Federal Act on Data Protection (FADP) of 25 September 2020<\/li><li>Regulation (EU) 2016\/679 (GDPR)<\/li><li>Data Protection Ordinance (DPO)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Informativa sulla Protezione dei Dati (Privacy Policy) Ultimo aggiornamento: 9 agosto 2025 1. Titolare del Trattamento Lucamex SASede operativa: Corso San Gottardo 54\/A, 6830 ChiassoSito web: lucamexsa.comContatti: Modulo di contatto del sito 2. Ambito di Applicazione Questa informativa si applica al trattamento dei dati personali in conformit\u00e0 alla Legge federale svizzera sulla protezione dei dati [&hellip;]<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"publish","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-142","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lucamexsa.com\/en\/wp-json\/wp\/v2\/pages\/142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lucamexsa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lucamexsa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lucamexsa.com\/en\/wp-json\/wp\/v2\/comments?post=142"}],"version-history":[{"count":0,"href":"https:\/\/lucamexsa.com\/en\/wp-json\/wp\/v2\/pages\/142\/revisions"}],"wp:attachment":[{"href":"https:\/\/lucamexsa.com\/en\/wp-json\/wp\/v2\/media?parent=142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}